Terms of service

THESE TERMS CONTAIN A BINDING ARBITRATION AGREEMENT, A CLASS ACTION WAIVER, A MASS ACTION WAIVER, AND A JURY TRIAL WAIVER (SEE SECTIONS 19–24) THAT AFFECT YOUR LEGAL RIGHTS. DISPUTES WILL BE RESOLVED ON AN INDIVIDUAL BASIS THROUGH FINAL AND BINDING ARBITRATION, EXCEPT AS EXPRESSLY PROVIDED HEREIN. YOU HAVE THE RIGHT TO OPT OUT OF ARBITRATION AS DESCRIBED IN SECTION 23.

BY ACCESSING OR USING OUR WEBSITE OR PURCHASING FROM US, YOU ACCEPT AND ARE BOUND BY THESE TERMS IN THEIR ENTIRETY.

1. Acceptance of Terms

These Terms and Conditions ("Terms") govern your access to and use of orevela.com, including any related subdomains, checkout pages, landing pages, and mobile experiences (collectively, the "Website"), and any purchase of products or subscription services ("Products") offered through the Website.

By accessing or using the Website, creating an account, enrolling in a subscription, clicking "I Agree," or purchasing any Product, you:

Represent that you are at least eighteen (18) years of age;
Represent that you have full legal capacity to enter into a binding agreement;
Agree to be bound by these Terms in their entirety.

If you do not agree, you must not access or use the Website.

1.1 Electronic Assent

Where presented, you will be required to take an affirmative action (such as checking an unchecked box or clicking a clearly labeled button) acknowledging your agreement to these Terms before completing certain transactions. Your affirmative action constitutes legally binding electronic consent.

1.2 Modifications

We may revise these Terms at any time in our sole discretion. If changes are material, we will provide reasonable notice via email, account notification, or website banner. Your continued use of the Website after changes become effective constitutes acceptance of the revised Terms.

2. Website Use & Access

We grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Website solely for personal, non-commercial use. We reserve the right to modify or discontinue any part of the Website, restrict or terminate access, or refuse service to any user at any time and for any reason. We are not liable if the Website becomes unavailable.

3. Account Security

If you create an account, you must provide accurate and current information. You are responsible for maintaining the confidentiality of your login credentials and must notify us immediately at help@orevela.com of any unauthorized access. We may disable accounts at our discretion for violations of these Terms.

4. Prohibited Uses

You agree not to:

Violate any applicable law or regulation;
Scrape, crawl, or use automated means to access the Website;
Interfere with Website security or functionality;
Upload malicious code or viruses;
Engage in fraudulent or deceptive conduct;
Impersonate any person or entity;
Attempt unauthorized access to systems or data;
Infringe any intellectual property or privacy rights;
Collect personal information of other users.

We reserve the right to investigate and pursue violations to the fullest extent permitted by law and may terminate your access without notice.

5. Intellectual Property

All Website content — including text, images, graphics, trademarks, logos, software, and design elements — is owned by or licensed to NN Business LLC ("Orevela"). You may not reproduce, distribute, modify, or exploit Website content without our prior written consent. No rights are granted except as expressly provided herein.

6. Products; FDA Disclaimer; No Medical Advice

Statements made regarding Products have not been evaluated by the United States Food and Drug Administration. Products are not intended to diagnose, treat, cure, or prevent any disease.

All information provided on the Website — including product descriptions, testimonials, educational materials, and other content — is for informational and educational purposes only and does not constitute medical, legal, or professional advice. You should consult a qualified healthcare professional before beginning any supplement program, especially if you are pregnant, nursing, taking medication, or have a medical condition. Individual results may vary.

6.1 Specific Health Disclosures

Orevela contains oregano oil and black seed oil. These ingredients may interact with certain medications, including but not limited to blood thinners, blood pressure medication, and diabetes medication. Do not use this product if you are pregnant, nursing, under 18 years of age, or taking prescription medication without first consulting a healthcare provider.

6.2 Reliance Disclaimer

Any reliance you place on information presented on or through the Website is strictly at your own risk. Orevela disclaims all liability and responsibility arising from any reliance placed on Website materials, any interpretation of product descriptions or educational content, and any third-party materials or testimonials appearing on the Website.

7. Electronic Communications; Consent

By using the Website, creating an account, or making a purchase, you consent to receive electronic communications from us, including order confirmations, shipping notifications, subscription reminders, customer service communications, and marketing communications (if opted in). You may opt out of marketing emails via the unsubscribe link in such communications. Electronic communications satisfy any legal requirement that such communications be in writing.

8. Privacy; Cookies & Tracking

All information we collect is subject to our Privacy Policy, which is incorporated into these Terms by reference. Our Website uses cookies, pixels, and similar tracking technologies operated by us and third parties to enhance user experience, analyze Website performance, personalize content, and support advertising and marketing activities. For more information, please review our Privacy Policy.

9. Payments & Billing

9.1 Orders as Offers

An order submitted by you constitutes an offer to purchase Products. All orders are subject to acceptance by Orevela. We reserve the right to refuse or cancel any order at our discretion, including for suspected fraud, pricing errors, or product unavailability. Prices are listed in U.S. dollars and are subject to change without notice.

9.2 Payment Authorization

By providing a payment method, you represent and warrant that you are authorized to use that payment method and that all payment information provided is accurate and current. You authorize Orevela to charge your payment method for Products purchased, subscription renewals, shipping charges, applicable taxes, and any other disclosed fees. If payment is declined, we may suspend or cancel your order.

We may receive updated card information from your issuer (such as updated card numbers or expiration dates) and update your account accordingly. If you wish to opt out of this service, contact your card issuer. You are responsible for any bank or card fees. If a charge is reversed, we may invoice you directly and seek payment by another method.

9.3 Third-Party Payment Processors

Payments may be processed through third-party providers including Shopify Payments. Your use of such providers is subject to their terms and privacy policies. Orevela is not responsible for payment processor errors.

10. Shipping; Title; Risk of Loss

Orevela ships to the United States, Canada, the United Kingdom, Australia and New Zeland. Products are shipped via third-party carriers to addresses provided at checkout. An accurate shipping address and phone number are required. We are not responsible for delays or non-delivery due to incorrect addresses provided by you. Contact help@orevela.com immediately for address changes; we cannot guarantee edits after an order is submitted.

Estimated delivery is 5-8 business days after order processing. Orders typically ship within 1-2 business days. Carriers may experience occasional delays during peak seasons or customs processing, beyond our reasonable control.

Unless otherwise required by law, title and risk of loss transfer to you upon delivery to the carrier. Shipping and delivery dates are estimates only and cannot be guaranteed.

11. Delivery Confirmation

Carrier delivery confirmation shall be deemed conclusive proof of delivery to the address provided by you, even without a signature. You agree that such confirmation constitutes sufficient evidence of delivery for purposes of resolving disputes, including chargebacks or claims of non-delivery.

12. Returns & Refunds

Please review our Refund Policy for complete terms. To summarize:

Refund requests must be submitted within thirty (30) days of confirmed delivery;
Product returns are not required and will not be accepted;
Shipping and handling fees are non-refundable;
Refunds are processed to the original payment method.

13. Subscriptions; Automatic Renewal; Cancellation

13.1 Subscription Enrollment

The Website offers subscription purchase options ("Subscription Services") that provide automatic recurring shipments of Products at the frequency selected during checkout. If you enroll, you agree that your subscription includes recurring payment obligations and that Orevela is authorized to charge your payment method automatically at the selected billing interval until cancelled.

13.2 Clear and Conspicuous Disclosure; Pre-Billing Notice; Affirmative Consent

Before you confirm your billing information and complete enrollment in a Subscription Service, we will present a clear and conspicuous notice in visual proximity to the request for your consent that discloses all of the following:

That your subscription will automatically renew and you will be charged on a recurring basis unless you cancel;
The length of the renewal period (every 30 days);
The amount you will be charged per renewal period, unless you take timely steps to cancel;
The cancellation methods available to you, including how to cancel online and how to contact us;
A direct link to the online cancellation process at orevela.com/account; and
Our contact information: NN Business LLC, help@orevela.com, 30 N Gould St Ste R, Sheridan, WY 82801.

You will be required to take an affirmative action (such as checking an unchecked acknowledgment box or clicking a clearly labeled button) expressly confirming your consent to the recurring charges before your purchase is completed. We will not use pre-checked boxes or other default mechanisms to obtain this consent.

13.3 Automatic Renewal; Post-Enrollment Confirmation

UNLESS YOU CANCEL IN ACCORDANCE WITH THESE TERMS, YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW EVERY 30 DAYS AT THE THEN-CURRENT RATE. IF PRICING CHANGES, WE WILL PROVIDE ADVANCE NOTICE AS REQUIRED BY LAW.

Following your enrollment, we will send you an order confirmation to the email address you provided. That confirmation will include: (a) a summary of the automatic renewal terms; (b) the amount charged and the billing frequency; (c) the cancellation methods available to you; and (d) a direct link to the online cancellation process at orevela.com/account. If you do not receive a confirmation within 24 hours of enrollment, please contact us at help@orevela.com.

13.4 How to Cancel; Pause Option

You may cancel your Subscription Service at any time through any of the following methods. To avoid being charged for the next billing cycle, cancellation must be completed at least twenty-four (24) hours before your next scheduled billing date.

Online (easiest): Log into your account at orevela.com/account and follow the clearly labeled cancellation steps. No phone call required.
Email: Send a cancellation request to help@orevela.com. We will confirm your cancellation within one (1) business day.

You may also pause your subscription for up to two (2) weeks through your account portal. Pause functionality delays your next shipment without cancelling your subscription.

We will not require you to speak with a live representative, complete a retention flow, or take any steps beyond those described above in order to cancel. Cancellation requests submitted through the account portal take effect upon on-screen confirmation. You will receive a cancellation confirmation email to the address on file. No further recurring charges will be processed and no additional shipments will be sent after the current billing cycle concludes.

13.5 Account Updater Disclosure

We may use an automatic account updater service provided by our payment processor. This service may update your stored payment information (e.g., card number or expiration date) if your card issuer provides updated information. If your payment information is updated, you authorize us to charge the updated payment method. If you do not wish to have your payment information automatically updated, you must remove your stored payment method or cancel your subscription.

13.6 Failed Payments; Reauthorization

If a recurring charge fails, you authorize us to retry the charge, contact you for updated payment information, and suspend shipments until payment is received. Your continued enrollment in a Subscription Service constitutes reaffirmation of your authorization to charge your payment method. Unpaid balances may be referred for collection where permitted by law.

13.7 California Subscriber Rights

If you are a California resident, the following additional disclosures apply pursuant to California Business and Professions Code Section 17601 et seq. (the Automatic Renewal Law):

Automatic Renewal Terms: Your subscription will automatically renew every 30 days at the then-current subscription price, unless you cancel before the next renewal date.
Cancellation: You may cancel at any time by logging into your account at orevela.com/account or by emailing help@orevela.com. We will not make it difficult for you to cancel.
Refund for Unauthorized Charges: If we fail to provide the required disclosures prior to your enrollment, we will provide a full refund of any charges you did not authorize. Contact help@orevela.com to request a refund under this provision.
Contact: NN Business LLC, help@orevela.com, 30 N Gould St Ste R, Sheridan, WY 82801. You may also contact the California Department of Consumer Affairs, Consumer Information Division, at 1625 N. Market Blvd., Suite N 112, Sacramento, CA 95834, (800) 952-5210.

14. SMS / Mobile Messaging Program

Orevela offers a mobile messaging program. By opting in, you expressly consent to receive recurring autodialed or prerecorded marketing and transactional text messages from or on behalf of Orevela at the mobile number provided. Consent is not a condition of purchase. Message frequency varies (typically 4-8 messages per month); message and data rates may apply.

You may opt out at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message. For help, reply HELP or contact help@orevela.com. Carriers are not liable for delayed or undelivered messages. You may not participate in the messaging program if you are under thirteen (13) years of age.

15. User Content; Reviews & Submissions

By submitting reviews, testimonials, comments, or other content ("User Content"), you grant Orevela a perpetual, worldwide, royalty-free, transferable, sublicensable license to use, reproduce, modify, distribute, publicly display, and create derivative works from such content for business and marketing purposes. You represent and warrant that you own or control all rights in the User Content, that it does not violate third-party rights, and that it is truthful and not misleading.

We reserve the right, but not the obligation, to remove or refuse to post User Content and to terminate or suspend user access for violations.

16. Disclaimer of Warranties

THE WEBSITE, PRODUCTS, AND ALL CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, OREVELA DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, ACCURACY, RELIABILITY, AND AVAILABILITY. OREVELA DOES NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT PRODUCTS WILL MEET YOUR EXPECTATIONS.

17. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL OREVELA OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR MULTIPLE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THESE TERMS, YOUR USE OR INABILITY TO USE THE WEBSITE, ANY PRODUCT PURCHASE, ANY SUBSCRIPTION SERVICE, OR ANY ADVERTISING OR MARKETING PRACTICES.

17.1 Cap on Direct Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OREVELA'S TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO OREVELA DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).

If you are a New Jersey resident, the limitations in this Section may not apply to you to the extent prohibited by New Jersey law.

18. Indemnification

You agree to defend, indemnify, and hold harmless Orevela and its affiliates, licensors, service providers, officers, directors, employees, contractors, agents, and successors from and against any claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms, your misuse of the Website or Products, your violation of any law, or your violation of any third-party rights. Orevela reserves the right to assume exclusive defense and control of any matter subject to indemnification.

19. Limitation on Time to File Claims

TO THE FULLEST EXTENT PERMITTED BY LAW, ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATING TO THESE TERMS, THE WEBSITE, ANY PRODUCT, OR ANY SUBSCRIPTION SERVICE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CLAIM ACCRUES. IF NOT COMMENCED WITHIN THAT PERIOD, THE CLAIM IS PERMANENTLY BARRED.

20. Dispute Resolution; Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

20.1 Agreement to Arbitrate

You and Orevela agree that any dispute, claim, controversy, or cause of action arising out of or relating to these Terms, the Website, any Product, any subscription or automatic renewal, any advertising or marketing practices, or any alleged misrepresentation (collectively, "Dispute") shall be resolved exclusively through binding, confidential arbitration on an individual basis.

20.2 Federal Arbitration Act

These Terms evidence a transaction in interstate commerce. The Federal Arbitration Act (9 U.S.C. § 1 et seq.) governs the interpretation, enforcement, and proceedings under this arbitration agreement. The arbitrator shall decide all threshold issues of arbitrability, including scope, validity, and enforceability.

20.3 Mandatory Pre-Arbitration Notice

Before initiating arbitration, the initiating party must send a written Notice of Dispute by certified mail including: full name, mailing address, email associated with the account, description of the claim, and specific relief sought. Notice to Orevela must be sent to:

NN Business LLC Attn: Legal Department 30 N Gould St Ste R Sheridan, WY 82801

The parties shall engage in good-faith efforts to resolve the Dispute for thirty (30) days before filing arbitration. Neither party may file arbitration before the expiration of this 30-day period.

20.4 Arbitration Procedure

Arbitration shall be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules before a single neutral arbitrator. If AAA declines administration, the parties shall mutually select a nationally recognized arbitration provider. The arbitrator is authorized to award all remedies available in an individual action under applicable substantive law, including compensatory damages, statutory damages, declaratory relief, injunctive relief, and attorneys' fees where authorized by statute or contract. The arbitrator may not award relief on a class, representative, or consolidated basis.

20.5 Small Claims Exception

Either party may bring an individual action in small claims court.

20.6 Equitable Relief

Notwithstanding the foregoing, Orevela may seek temporary, preliminary, or permanent injunctive or equitable relief in state or federal courts for claims involving intellectual property, confidential information, fraud, misuse of the Website, or violation of these Terms in a manner that threatens irreparable harm.

21. Class Action Waiver

YOU AND OREVELA AGREE THAT ALL DISPUTES SHALL BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION, SERVE AS A CLASS REPRESENTATIVE, ACT AS A PRIVATE ATTORNEY GENERAL, OR JOIN OR CONSOLIDATE CLAIMS. THE ARBITRATOR HAS NO AUTHORITY TO CONDUCT CLASS PROCEEDINGS.

22. Mass Action Waiver

No Dispute shall be brought as a "Mass Action." A "Mass Action" means twenty-five (25) or more similar arbitration demands filed within one hundred eighty (180) days and coordinated by the same or affiliated counsel. Such claims shall not be consolidated or administered collectively without Orevela's consent.

22.1 Batching Procedure

If Mass Action conditions are met, claims shall be grouped in batches of no more than two hundred (200) claimants, with only one batch proceeding at a time and a separate arbitrator appointed per batch. Statutes of limitation shall be tolled during the batching period.

23. Jury Trial Waiver

IF ANY DISPUTE PROCEEDS IN COURT, YOU AND OREVELA WAIVE THE RIGHT TO A JURY TRIAL TO THE FULLEST EXTENT PERMITTED BY LAW.

24. Opt-Out Right

You may opt out of the arbitration agreement within thirty (30) days of first acceptance of these Terms by sending written notice via certified mail to NN Business LLC, Attn: Legal Department, 30 N Gould St Ste R, Sheridan, WY 82801. Your opt-out notice must include your name, address, email, and a clear statement of your intent to opt out. Opting out does not affect your other rights or obligations under these Terms.

25. Governing Law

Except as otherwise provided in Section 20, these Terms shall be governed by the laws of the State of Wyoming, without regard to conflict-of-law principles.

26. Force Majeure

Orevela shall not be liable for any delay or failure to perform any obligation under these Terms if such delay or failure results from causes beyond our reasonable control, including acts of God, natural disasters, pandemic or public health emergencies, labor disputes, supply chain disruptions, governmental actions, war or terrorism, internet service failures, payment processor outages, or carrier delays.

27. Goods Not for Resale

You represent and warrant that you are buying products from the Website for your own personal or household use only, and not for resale or export. You agree to comply with all applicable laws and regulations of the United States with respect to these products.

28. Third-Party Websites & Links

We may link to third-party websites. We are not responsible for their content, practices, accuracy, or legality. Use them at your own risk and review their terms and privacy policies.

29. Promotional Programs

Orevela may offer promotional programs from time to time, including but not limited to scratch-card promotions, gift-with-purchase offers, loyalty rewards, and discount codes. The following general rules apply to all promotions:

Eligibility: Must be 18+. Employees and affiliates are not eligible. Void where prohibited.
Limits: One promotional offer per household unless otherwise stated.
Verification: All claims subject to verification. Orevela's decisions are final.
Taxes: Recipients are responsible for any applicable taxes or fees on prizes valued over $50.
Fraud: Attempts to duplicate, tamper, or manipulate promotional offers will void eligibility. We may cancel or suspend promotions if abuse occurs.
Liability: Orevela is not responsible for lost or damaged promotional materials or technical issues. Liability is limited to the retail value of the promotional offer.

Specific terms for individual promotions will be communicated at the time of the offer.

30. Assignment

You may not assign any of your rights or delegate any of your obligations under these Terms without our prior written consent. Any purported assignment in violation of this Section is null and void. Orevela may assign or transfer these Terms, in whole or in part, without restriction in connection with a merger, acquisition, corporate reorganization, sale of assets, or by operation of law.

31. No Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of future enforcement. The waiver of any right or provision will be effective only if in writing and signed by a duly authorized representative of Orevela.

32. Severability

If any provision of these Terms is invalid, illegal, void, or unenforceable, that provision will be deemed severed from these Terms and will not affect the validity or enforceability of the remaining provisions.

33. Termination

These Terms remain in effect until terminated. We may terminate or suspend your access at any time for violations. Provisions regarding intellectual property, disclaimers, limitation of liability, indemnification, dispute resolution, and payment obligations survive termination.

34. Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire and integrated agreement between you and Orevela regarding your use of the Website and purchase of Products. No ambiguity shall be construed against the drafting party.

35. Contact Information

For questions regarding these Terms, please contact us at:

NN Business LLC 30 N Gould St Ste R Sheridan, WY 82801 United States

Email: help@orevela.com