Cancellation policy
By purchasing a subscription product from Orevela, you agree to the terms of our Automatic Refill Policy outlined below.
Recurring Charges
When you subscribe to Orevela, you will be charged automatically on a recurring basis. Charges will continue unless and until you cancel.
Frequency & Amount
You will be billed every 30 days at the amount shown during checkout. This amount may include applicable taxes and shipping fees, where applicable.
Deadline to Cancel
To avoid being charged for your next shipment, you must cancel at least 24 hours before your next billing date.
Cancellations made within 24 hours of your next billing date will take effect after the upcoming charge has processed. The next billing cycle will not occur.
How to Cancel
We've made cancellation simple and hassle-free. You can cancel anytime by:
- Emailing our support team: help@orevela.com
Please include your full name and order number for faster processing.
We will not require you to speak with a representative, complete a retention flow, or take any steps beyond those described above to cancel.
Pause Option
If you'd like to take a short break instead of cancelling, you may pause your subscription for up to 2 weeks through your account portal. Pause delays your next shipment without cancelling your subscription.
What Happens After You Cancel
- You will receive a cancellation confirmation email within 1 business day.
- No further charges will be processed.
- No additional shipments will be sent after the current billing cycle.
- You can re-subscribe anytime by visiting orevela.com.
Contact
For questions about your subscription:
Email: help@orevela.com
We're committed to transparency and giving you full control of your subscription.